Warranty: Veise offers at least a 1-year warranty and lifetime online phone support from Monday to Friday, 9 AM to 5 PM PST, and 24/7 after-sales email service
The gateway is linked to either DD Lock App or TT Lock App smart lock, enabling remote management, monitoring the door lock status instantly, and configuring unique passwords and additional remote capabilities.
Voice Control: After the gateway is paired with the smart lock, it is compatible with Alexa and Google voice assistants to realize voice intelligent control
Compatibility: Veise G2 WiFi gateway is compatible with smart locks using DD Lock App or TT Lock App. One gateway can be paired with multiple door locks of the same account (Note: Other Apps are not compatible)
Tips: 2.4G WiFi network is required for pairing. To ensure a stable connection between the G2 gateway and the door lock, the distance between the gateway and the door lock should be within 32 ft. When adding the gateway, your smartphone and the gateway must be connected to the same Wi-Fi network